Frequently Asked Questions
Everything you need to know about your Creation Entertainment Store shopping experience.
How long will it take to receive my fashion apparel order?
Standard shipping typically takes 5-7 business days within the continental US. For limited edition releases or pre-order items, please refer to the specific shipping dates listed on the product page.
What is your return policy for clothing and accessories?
We offer a 30-day return policy for most items. Apparel must be unworn, unwashed, and have all original tags attached. Please note that certain exclusive event merchandise may be final sale.
How do I ensure I am ordering the correct size?
A detailed size chart is available on every product page. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you ship your fashion collections internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customs duties may apply.
How should I care for my Creation Entertainment apparel?
To preserve the quality of prints and fabrics, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly on any screen-printed graphics.